Shipping policy
Shipping
All IHSAAN orders are carefully prepared and dispatched from Canada.
As this is our first limited drop, we kindly ask for your patience as we process each order with care.
Processing Time
Orders are processed within 2–4 business days after purchase.
During launch periods, processing times may be slightly extended due to high demand.
Shipping Times
Once shipped, estimated delivery times are:
- Canada: 2–7 business days
- United States: 4–10 business days
- International: 7–15 business days
Please note that delivery times may vary depending on your location and carrier delays.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Customs & Duties
For international orders, customs fees, duties, and taxes may apply and are the responsibility of the customer.
Incorrect Addresses
Please ensure all shipping details are correct at checkout.
IHSAAN is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
Once your order has been handed over to the shipping carrier, IHSAAN is not responsible for delays, lost, or stolen packages.
However, if you experience any issues, please contact us and we will do our best to assist you.